No. Cleaners are free, forever. You send them a magic link, they tap once, they see the schedule. No account, no app, no per-seat fees.
You paste a read-only iCal share URL from your listing. We never touch your account credentials. If you ever revoke the link, we’re cut off.
KeyCafe is a third-party smart key locker service some hosts use for guest key handoffs. If you have a KeyCafe smartbox, Sane Host can auto-generate timed access codes for guests — and auto-revoke them at checkout. KeyCafe is included with paid plans. If you don’t use it, just ignore it.
Not by default. You can’t sign up for a paid plan and get a trial period — but you can cancel anytime, month-to-month, no commitment. Two ways to use a paid tier for free: signing up through an existing host’s invitation gets you 30 days free with no card, and a coupon code gets you a paid tier for whatever period the coupon carries. The Free plan is available for as long as you want, covering one property and core features (email reminders, calendar aggregation, double-booking alerts, twice-daily sync).
Your magic links and dashboard keep working until the end of your billing period. After that, you drop to the Free tier — the data stays, but you lose paid features (SMS, KeyCafe, the 30-min sync, etc.). You can come back and reactivate anytime.
We’re a Canadian company. Stripe will convert to your card’s currency at the going rate. The CAD price is roughly USD $9 / EUR €8 for the Sane tier.
Yes — 14-day money-back guarantee on annual plans. Monthly plans cancel anytime, no partial refunds.
If we ever do, anyone already subscribed keeps their current rate. That’s a promise.
Try it free. Upgrade only if it earns its keep.
14-day money-back on annual. Month-to-month cancel anytime. We’re a small team — your feedback actually shapes the roadmap.